Terms & Conditions

This website www.goldvark.com is owned and operated by GoldVark (“we”), (“us”), (“our”), having its registered office at 2^nd Floor, 58/42, Bank of Baroda Building, Birhana Road, Kanpur 208001 Kindly read these terms & conditions carefully before using this website.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and you unconditionally accept to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation to users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

Goldvark reserves the right to change, alter, modify, or renew these terms and conditions from time to time without any obligation to inform you, and it is solely your responsibility to keep yourself abreast of the latest updates. Any updates to these Terms & Conditions shall take effect immediately upon the date of posting, and you agree to be bound by the terms of these updates and amendments.

Where you do not accept these Terms and Conditions in full, you do not have permission to access the contents of this website and should cease using it immediately.

Eligibility

If you are below 18 years of age, you are prohibited from using/purchasing from, or contracting with this Website. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872, are not eligible to use or transact through this Website. In the event the Customer is a minor and wishes to purchase the Product(s), such purchase must be made by the Customer’s legal guardian or parents. The Seller reserves the right to terminate Customer’s access to and refuse to provide Customer with access to this Website if the Seller discovers that Customer is under the age of 18 years.

General Conditions 

We maintain the right, at any time and for any reason, to deny service to anyone.
 You are aware that your material, excluding credit card information, may be sent over several networks without encryption and that it may be modified to meet the technical specifications of the devices or networks it connects to. Credit card information is always encrypted during transfer over networks. Without our prior written consent in writing, you promise not to replicate, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is given. The headers used in this contract are merely for convenience and have no bearing on these terms.

You are not permitted to use our products for any unlawful or unauthorized purposes, nor are you permitted to break any laws in your jurisdiction (including copyright laws) while using the Service. You are not allowed to spread any viruses, worms, or destructive codes. Should you violate any of the terms, your services will be terminated immediately.

Pricing and Payment

The customer acknowledges and agrees that all products on the website are sold solely at the seller’s discretion for a limited time and while supplies last. Prices displayed on our website are subject to change at any time, influenced by fluctuations in the cost of gemstones and precious metals. Please be aware that you will be charged the advertised price of the jewelry on the day of purchase. We will not be liable to you or any third party for any modifications, price changes, suspensions, or discontinuations of the Service. 

The Seller also reserves the right to put a limit on the number of items purchased or orders placed through this Website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY].

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. In addition the Seller also reserves the right to put a monetary limit/value cap in terms of Indian rupees up to which only the Customer may place order(s) on this Website.

Additionally, the seller retains the right to stipulate that every order placed by the customer on this website must exceed a specific minimum amount in Indian rupees. Additionally, the seller has the right to impose a cap on the quantity of goods bought or orders placed via this website.

We may exercise this right on a case-by-case basis. Any product may be discontinued at any time by us. Where prohibited, any offer for a good or service made on this website is null and void. We make no guarantees that any flaws in the service will be fixed or that the quality of any goods, services, information, or other materials you purchase or receive will meet your expectations.

For orders being shipped within India, payment only in INR is accepted. Prices are inclusive of CGST/SGST/IGST, as applicable.

Accuracy, Completeness & Timelines of Information 

We accept no responsibility if the information provided on this website is incorrect, incomplete, or out of date. The information on this website is provided for general purposes only and should not be relied on or used as the only basis for making decisions without contacting primary, more accurate, complete, or timely sources of information. Any reliance on the information on this website is at your own risk. This webpage may contain some historical information. Historical information is inherently out of date and is presented solely for reference purposes. We reserve the right to change the content of this site at any time, but we are under no duty to update any information on our website. You agree that it is your responsibility to monitor changes to our site. 

Transaction and security

When you (the Customer) visit/access the Website or send an email to us (the Seller), you are communicating electronically. From your computer (Customer’s computer) to the point of the server where this Website is hosted, it is the sole responsibility of the Customer accessing this Website for ensuring secure communication and maintaining the confidentiality of his information details (including credit card number and all other confidential information disclosed by him), as well as restricting access to his computer, and the Customer agrees to accept responsibility for all activities that occur using his computer.

The Seller is not accountable for any hacking, communication interruption, or other issues that may arise as a result of using this link. The Customer expressly agrees that the Seller is not liable for unauthorized access to or modification of the Customer’s communications or data, or for any material or data sent, received, or not received. Furthermore, the Seller will do its best efforts to protect the security of the Customer’s personally identifiable information available to it, but Internet connections cannot be guaranteed or completely secure.

By using this Website, the Customer accepts that the Seller will not be liable for the disclosure of Customer information as a result of transmission failures or unauthorized activity by third parties. Without prejudice to the foregoing, the Customer acknowledges that the Seller will not be held liable or responsible for any ‘phishing attacks’ against the Customer.

Customer data

The Customer agrees, acknowledges, confirms and undertakes that the Registration Data, information/data provided or uploaded onto the Website by the Customer:

(a) shall not be false, inaccurate, misleading or incomplete or

(b) shall not be fraudulent or involve the use of counterfeit or stolen Credit Cards or

(c) Not infringe on third parties’ intellectual property, trade secrets, proprietary rights, publicity, or privacy.

(d) Not defamatory, libelous, threatening, or harassing.

(e) Not obscene, pornographic, or containing “indecent representation of women” as defined by the Indecent Representation of Women (Prohibition) Act of 1986.

(f) shall not contain any viruses, Trojan horses, worms, time bombs, cancelbots, easter eggs, or other computer programming routines or executable files that may damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data, or personal information of any person whatsoever;

(g) must not impose obligation on Seller or cause Seller to lose (in whole or in part) the services of Seller’s ISPs or other service providers/suppliers. If the Customer violates the foregoing, or the Seller has reasonable reasons to believe that the Customer has violated the foregoing, the Seller reserves the right to indefinitely reject or terminate the Customer’s access to the Website and refuse to honor the Customer’s Order(s). 

We have the right to decline any orders placed with us. We may, at our sole discretion, limit or cancel quantities ordered per person, home, or order. These limits may apply to orders placed by or under the same customer account, with the same payment card, and/or at the same billing and/or shipping address. If we change or cancel an order, we may attempt to tell you by contacting the e-mail and/or billing address/phone number you supplied when placing the transaction. We have the right to limit or reject orders that we believe were placed by dealers, resellers, or distributors.

THIRD-PARTY LINKS 

Certain information, goods, and services provided via our Service may contain third-party resources. Third-party links on our site may take you to websites that are not associated with us. We are not responsible for reviewing or assessing the content or accuracy of any third-party materials or websites, or for any other materials, goods, or services provided by third parties. We are not accountable for any injury or losses resulting from the purchase or use of goods, services, resources, material, or other transactions conducted via any third-party website.

PERSONAL INFORMATION 

Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS, INACCURACIES, AND OMISSIONS 

On occasion, content on our website or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, price, promotions, offers, product shipping charges, transit times, and availability. We retain the right to correct any mistakes, inaccuracies, or omissions, as well as modify or update information or cancel orders, at any time without prior notice (even after you have made your purchase).
Except as required by law, we are under no duty to update, change, or clarify anything in the Service or on any connected website, including but not limited to price information.

PROHIBITED USES 

In addition to the other restrictions outlined in the Terms of Service, you are banned from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the internet. We retain the right to cancel your usage of the Service and any connected websites if you violate any of the banned uses.

Trademark
The Customer agrees, acknowledges, confirms, and commits that under no circumstances and at no time shall the Customer engage in any of the following actions: (a) tampering with or modifying the Seller’s trademark, service mark, symbol, marking, or any abbreviations thereof, or any brand or hallmark symbol that is displayed, etched, or stamped on the Product(s); or (b) adding, in any manner, any trademark, service mark, symbol, marking, or any abbreviations thereof, or any brand or hallmark symbol to the Product(s); or (c) performing or causing to be performed any act or action that directly or indirectly diminishes or affects the Seller’s rights, title, and interest in the Intellectual Property Rights associated with the Product(s).

The phrase “Intellectual Property Rights” encompasses, but is not restricted to, copyrights, trademarks, patents, trade secrets, designs, artistic works, or any other proprietary rights that are legally protected at any given time. In this context, the Customer consents to, recognizes, and affirms that reproducing the Product(s) constitutes a breach of the Seller’s Intellectual Property Rights and is expressly forbidden under this Agreement.

This Agreement grants the Customer a personal, revocable, nonexclusive, non-transferable license to use this Website, provided that the Customer complies with and continues to comply with this Agreement. The Customer may use this Website solely for his personal, non-commercial use, and the Customer may download a single copy of the materials from this site only for personal, non-commercial home use, as long as the Customer agrees not to remove any copyright, trademark, or other proprietary notices from the materials downloaded. Any violation of the foregoing Clause shall result in the Seller taking necessary legal action and prosecuting the matter to the maximum extent permitted by law.

The Seller strictly bans the use of its trademarked names in metatags and/or hidden language. The use of trademarked names in metatag keywords is trademark infringement, whereas the use of branded phrases in page content, metatags, and/or hidden language to achieve higher search engine rankings constitutes unfair competition.
The Seller prohibits the following: (a) linking to this Website and its web page(s) without the Seller’s prior written approval, and (b) framing this Website and its web page(s) with links, ads, and/or other information that does not originate from this Website.
The Seller grants no right or license to any other party under any of its copyrights, patents, or trademarks.

Warranty

The Customer undertakes the complete risk of using or relying on the information, materials, and services provided on or related to this Website. The Seller makes no warranties or guarantees concerning the suitability, completeness, timeliness, reliability, legality in the Customer’s jurisdiction, or correctness of the information, materials, and services related to the Products provided or contained in this Website for any purpose.
All Products described or contained on this Website are supplied “as is” with no warranty of any kind, including the implied warranties and conditions of merchantability or fitness for a specific purpose, workmanlike effort, and non-infringement.

Regarding this Website or any of the information, software, services, and related graphics contained within the Website, the Seller expressly disclaims any warranties and conditions, whether express or implied, about their accuracy, completeness, currentness, suitability, reliability, availability, timeliness, quality, continuity, performance, error-free or uninterrupted operation/functioning, fitness for a particular purpose, workmanship. This Website and all related information, software, services, and graphics are given “as is” with no warranties of any kind.

SEVERABILITY 

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; however, such determination shall have no effect on the validity and enforceability of any other remaining provisions.

TERMINATION 

The parties’ responsibilities and liabilities incurred prior to the termination date will survive the termination of this agreement for all reasons.
These Terms of Service are effective until canceled by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to access our website.
 If, in our sole discretion, you fail, or we think you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for any payments owing up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 

ENTIRE AGREEMENT 

Our omission to assert or enforce any right or term of these Terms of Service does not constitute a waiver of that right or provision. 

These Terms of Service, as well as any policies or operating rules posted by us on this site or concerning the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.

GOVERNING LAW 

These Terms of Service, as well as any additional agreements under which we supply you with Services, will be governed and construed in compliance with Indian laws.

CHANGES IN TERMS OF SERVICE

You can see the most recent version of the Terms of Service at any time from this page. We reserve the right, at our sole discretion, to update, amend, or replace any portion of these Terms of Service by posting updates and modifications on our website. You must periodically check our website for changes. Your continued use or access to our website or the Service following the posting of any modifications to these Terms of Service indicates your acceptance of such changes.

CONTACT INFORMATION 

Our contact information is posted below:
Goldvark

Email: support@goldvark.com

Phone No.:  +91 9369558054

Address: 2^nd Floor, 58/42, Bank of Baroda Building, Birhana Road, Kanpur, 208001

GSTIN- 09CTOPG1451L1ZC